Reference

What Governs Your Account on 7171

These legal terms set out the rules that apply when you open and use a 7171 account — covering eligibility, account conduct, payment processing via bKash, Nagad, and Rocket, and how disputes are handled.

Eligibility & Account RulesPayment Terms: bKash, Nagad, RocketDispute & Complaint ProcessData Retention PolicyJurisdiction-Dependent Access
7171 What Governs Your Account on 7171
HOW WE HANDLE YOUR DATA

Security, Retention and Your Rights

Your account data is stored securely and accessed only for the purposes described in these terms — account management, payment processing, and fraud prevention. We do not sell your personal information to third parties.

Account Security Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.
Data Retention We retain account and transaction records for as long as required by applicable law. Once that period ends, data is deleted or anonymised from our systems.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from your browser settings at any time.
Your Rights You can request a copy of the personal data we hold on your account, ask us to correct inaccurate records, or request deletion — subject to any legal retention obligations that apply.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a dispute over an account decision, or a request to access or delete your personal data, our support team handles all of these. Reach us through the channels below — we aim to respond to legal and account queries within one business day.

Live Chat Open the chat widget from any page on 7171. For legal queries, select 'Account & Legal' from the topic menu so your message reaches the right team.
Email Support Send detailed legal requests or data queries to our support email. Include your registered mobile number — the one linked to your bKash, Nagad, or Rocket account — for faster verification.
Account Help Centre Log in to your 7171 account and navigate to Help to submit a formal complaint or request a review of an account decision. Responses are tracked and timestamped.

Common Questions About These Terms

These are the questions we hear most often about account eligibility, data handling, and legal rights on 7171.

You must meet the legal age requirement in your jurisdiction and be located in a region where 7171 is accessible under local law. Eligibility depends entirely on your local regulations and the eligible regions we serve.

Your wallet number is stored securely and used only to process deposits and withdrawals on your account. We do not share it with third parties or use it for any purpose outside your account transactions.

Yes. Log in to your account, go to Help, and submit a data access request. We will compile the records we hold and send them to your registered contact within the timeframe required by applicable law.

Submit a formal complaint through the Help section of your account or via email support. Include your account details and a clear description of the decision you are disputing. We review all complaints and respond with a written outcome.

We keep transaction and account records for as long as local law requires. After that period, records are deleted or anonymised. You can ask us about the specific retention period that applies to your account.

The governing law depends on the jurisdiction applicable to your account. Access to 7171 and the enforceability of these terms is subject to your local law and the eligible regions we operate in.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.